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 What is Najm Cashback?
Najm Cashback is a rewards program where the Cardmember can earn best Cashback value – Upto 4% at
Carrefour & 2% everywhere else for all his retail purchases-local & international including online purchases, school fees and utility payments.
‘What’s new?’
a. For the Fee paying cardmembers the rewards gets doubled i.e. 4% Cashback at Carrefour &
2% everywhere else.
b. Cashback points will now also be awarded to non-fee paying Najm Cardmember.
c. There is no Minimum Spend or no Tiers on earning rewards.
d. Cardmembers can get upto AED 6000 as Cashback rewards in a year.
Cardmembers will receive an automatic Carrefour redemption voucher on accumulation of a minimum
of 10,000 Cashback points.
Rewards will not be earned on CashWithdrawals at ATM, Loan on Phone & Balance Transfer.
How do I earn Cashback points?
With the New Rewards Program, all the Cardmembers who have Najm Gold & Silver Credit Card, both free for life & fee-paid cards can earn Najm Cashback points.
All Najm Credit Cardmembers are automatically enrolled for Najm Cashback Rewards
Program.Cardmembers start earning rewards from spend of AED 1 onwards on all their Retail
purchases- locally & internationally.
Existing Cashback Rewards Rate
| Najm Gold Card |
Carrefour |
Everywhere
Else |
| Fee Paying |
2% |
1% |
| Non Fee Paying |
0% |
0% |
| Najm Silver Card |
Carrefour |
Everywhere
Else |
| Fee Paying |
2% |
1% |
| Non Fee Paying |
0% |
0% |
New Cashback Rewards Rate
| Najm Gold Card |
Carrefour |
Everywhere
Else |
| Fee Paying |
4% |
2% |
| Non Fee Paying |
2% |
1% |
| Najm Silver Card |
Carrefour |
Everywhere
Else |
| Fee Paying |
3% |
1% |
| Non Fee Paying |
2% |
0% |
Cardmembers can redeem the Cashback points on earning a minimum of 10,000 points.
All the spends made on the Najm Supplementary Credit Card will be eligible for the Cashback Rewards.
The Cashback voucher will be awarded to the Primary Credit Cardmember, but can be encashed by the
Supplementary Cardmember on presentation of his/her Najm Credit Card.
Your Cashback will be computed according to the Cashback rewards you are eligible for based on the
Credit Card Type. Shown below is example of how the New Cashback Rewards will work for you.
| Card Type |
Rewards Rate |
| Najm Gold Plus |
4% at Carrefour & 2% everywhere |
|
Spend at Carrefour |
Cash back Earned (AED) |
Spend Everywhere else |
Cash back Earned (AED) |
Total Spend (AED) |
Total Cash back (AED) |
| Spend |
12500 |
12500X4%=500 |
0 |
0 |
12500 |
500 |
| Spend |
10000 |
10000X4%=400 |
5000 |
5000X2%=100 |
15000 |
500 |
| Card Type |
Rewards Rate |
| Najm Gold Card |
2% at Carrefour & 1% everywhere |
|
Spend at Carrefour |
Cash back Earned (AED) |
Spend Everywhere else |
Cash back Earned (AED) |
Total Spend (AED) |
Total Cash back (AED) |
| Spend |
12500 |
12500X2%=250 |
0 |
0 |
12500 |
250 |
| Spend |
5000 |
5000X2%=100 |
15000 |
15000X1%=150 |
15000 |
250 |
| Card Type |
Rewards Rate |
| Najm Silver Plus |
3% at Carrefour & 1% everywhere |
|
Spend at Carrefour |
Cash back Earned (AED) |
Spend Everywhere else |
Cash back Earned (AED) |
Total Spend (AED) |
Total Cash back (AED) |
| Spend |
10000 |
10000X3%=300 |
0 |
0 |
10000 |
300 |
| Spend |
6667 |
6667X3%=200 |
10000 |
10000X1%=100 |
16666 |
300 |
| Card Type |
Rewards Rate |
| Najm Silver Card |
2% at Carrefour |
|
Spend at Carrefour |
Cash back Earned (AED) |
Spend Everywhere else |
Cash back Earned (AED) |
Total Spend (AED) |
Total Cash back (AED) |
| Spend |
7500 |
7500X2%=150 |
0 |
0 |
7500 |
150 |
| Spend |
6000 |
6000X2%=120 |
3000 |
3000X0%=0 |
9000 |
120 |
The Cashback Rewards earned will be indicated on the monthly Credit Card statement. Also, the
Cardmember can get the details by calling the Call Centre at 800 NAJM (6256).
What is the Maximum Cashback reward that I can earn in a given year?
The Cardmembers can earn upto AED 6000 as Cashback in a given year. Please find below the details on
the maximum Cashback rewards -
In any particular month the maximum cash back received by a Najm credit card holder will be as mentioned in the table below. Any additional cash back points earned in that particular month will not be carried forward to the next month.
| Najm Gold Card |
Maximum rewards in a month |
Yearly Rewards in AED |
| Fee Paying |
500 |
6000 |
| Non Fee Paying |
250 |
3000 |
| Najm Silver Card |
Maximum rewards in a month |
Yearly Rewards in AED |
| Fee Paying |
300 |
3600 |
| Non Fee Paying |
150 |
1800 |
The new Cashback rewards will be applicable for the all the Retail spends effective June 1, 2011.Your
new rewards for June 1 upto your statement date will reflect in your June statement.
How much do I need to spend in a month to reach the cap of AED 500 Cashback Rewards?
It all depends upon where you spend on your Najm Credit Card, at Carrefour or Outside Carrefour, as the rewards earnings depends on where you shop.
Will my Cashback Rewards expire in a month?
No, for any particular month where your total Cashback Rewards earned is less than AED 100, your
Cashback Rewards will be accrued and will be added to the Cashback rewards that you would earn in the
following month based on your spends. The moment you reach the minimum level of Cashback points,
you will be sent Carrefour Voucher automatically, along with your monthly Najm Credit Card Statement.
However, please use your Carrefour Voucher before the expiry date.
How can I upgrade my existing Najm Credit Card to earn 4% Cashback?
All you need to do to upgrade to a fee-paying Najm Gold Credit Card is to request for an upgrade by
sending SMS to ‘UP’ to ‘4748’ and one of our representatives will get in touch with you to process your
request.
What is the Annual Fee for Najm Gold or Silver Credit Card?
The annual fee for a Fee based Najm Gold Credit Card is AED 400, and for a Fee based Silver Credit Card
is AED 200.
How will I be charged the Annual Fees?
If you are a Silver fee paying Cardmember and you wish to upgrade to a fee-paying Najm Gold Credit
Card, you will be charged the annual fees of AED 400.
I f you are a free for life Najm Credit Cardmember and you wish to upgrade to a fee paying Najm Gold or
Silver Credit Card, you will be charged the Annual Fee for the respective Credit Card i.e. AED 400 for the
Gold Credit Card & AED 200 for the Silver Credit Card.
What other benefits are there on the Najm Credit Cards?
1. Introductory offer (for new joiners only) on payment of Annual Membership Fees and activation of the Credit Card-
Introductory 10% Cashback on everything you spend for the first 60 days or on spend up to AED 5000 for Najm Gold Plus Credit Card(Fee- paying)
Introductory 10% Cashback on everything you spend for the first 60 days or on spend up to AED 3000 for Najm Silver Plus Credit Card(Fee-paying)
2. Complimentary Vouchers:
AED 100 Magic Planet Voucher
3. Exclusive Benefits & Privileges as-
Express Checkout Counter at Carrefour Hypermarkets.
0% Interest Easy Payment Plan for 6 months on all Electronics purchases above AED 1000 at 3. Exclusive Dining & Leisure Offers:
Entertainment benefits: Triple credit at Magic Planet & upto 30% Discount at Playnation and Ski Dubai
Enjoy 30% discount at Ski Dubai
GET 300 bonus credit on every AED 100 credit at Magic Planet.
Enjoy 25% Discount on Football Academy and AED 50 OFF on Team Zone in Soccer Circus Dubai
GET 25% Discount on Sky Trail
GET 60 Bonus credit on every AED 100 credit at Aquaplay.
Enjoy 20% Discount at iFLY Dubai
Enjoy 20% Discount on Little Explorers (Cite' Des Enfants)
An extra 50 bonus credit from Magic Planet with every AED 100 spent in any of the Majid Al
Futtaim Leisure & Entertainment brands above (except Magic Planet)
4. Retail Privileges
Upto 25% off at leading Majid Al Futtaim fashion & shopping brands-Mexx, Jane Norman, Liz
Claiborne and others.
5. Exclusive Dining & Leisure Offers
Upto 25% off on leisure & Dining at Majid Al Futtaim Properties & Hotels – Kempinski, City Centre
Hotel , Suite Hotel, Ibis and others.
We will be communicating monthly special offers at Carrefour exclusively for Najm Credit Cards. These will be communicated to you via e-mail. SMS & your monthly Statement.
Do I accumulate Points on all my transactions?
Both regular and promotional cash back only applies to Retail Purchases. Any transaction by the way of Cash Advances, Balance Transfers, Loan on Phone, Purchase of Foreign Currency ,Foreign Exchange ATM, Purchase of Bonds or any money market or savings instruments, payment to any loan or Credit card, and charges like Interest, Late Payment Fees, Over Limit Fees will not be eligible for Cashback .
How can I apply for Najm Credit Card?
You can:
1) Contact our call centre on 800 NAJM (6256) or;
2) You can ask for the contact from our staff through website.
What are the required documents for application?
 Application Form |
| Passport Copy with visa page |
| A Second ID can be labour card & in case of free zone (Jafza, Dafza, Technology and Media, DIC, DMC, U.A.E E-Gate pass
& Identification Card’s from large corporate). |
| Original Salary certificate on company letter head or copy of salary certificate, where original is signed by an authorized staff of MAF FINANCE, or, original carbonized current month pay slip. |
| 1 month latest original personal bank statement, where the salary is shown. |
| Mini Statement from the same Bank Account |
| Security Cheque |
| Application Form |
| Passport Copy with visa page |
| A Second ID can be labour card & in case of free zone (Jafza, Dafza, Technology and Media, DIC, DMC, U.A.E E-Gate pass
& Identification Card’s from large corporate). |
| Trade License with applicant name |
| Page of percentage share in partnership, or Memorandum of Association, or Power of Attorney. |
| Business Tenancy Contract in applicant's Company name. |
| 3 months Original company bank statements, or 3 months original personal bank statements, or copy of Bank Statement stamped by the bank along with a mini statement with matching transactions. |
| Security Cheque |
How can I have Supplementary Credit Cards for my family?
Simply complete the section titled "Supplementary Cards" on the Application Form. Ensure the Supplementary Cardmembers passport copy is attached.
Is there a fee for Supplementary Credit Cards?
The supplementary on your Najm Credit Card is free.
Can I apply for the Najm Credit Card on-line?
Yes, you can fill the online application form on our website, however, as we need to have an original of your signature on file, one of our representatives will shortly get in touch with you to take you through the application process and assist you in filling the application form. Once we receive your application form and provided that you have enclosed all the required documentation, you should receive your Najm Credit Card in approximately 7 days.
How will I know my Credit Limit?
Your Credit Limit will appear on the Card Carrier containing your new Najm Credit Card. It will also be clearly shown at the top of your monthly Statement of Account.
Will I have to pay my Najm Credit Card at the same time every month?
Yes. The payment dates for your Najm Credit Card will be the same every month. This date will be clearly shown at the top of your monthly Statement of Account.
What is the interest rate that you will be charging on the new Najm Credit Card?
We are offering a competitive interest rate of only 2.99% and 2.99% per month for the Paid Najm JCB Silver/Classic and Gold Cards respectively and 2.99% and 2.99% Free for life Najm Silver/Classic and Gold Cards respectively. Please find more details in our Service and Price Guide.
When will I be charged the interest? How is it calculated?
You will be charged the interest every month for any unsettled amounts from previous statements. The monthly interest is calculated on a daily basis, and added to your account for any balances not paid off by the due date on the statement they are billed on. This interest will be clearly shown on each current statement.
How will I know what the minimum required payment is?
The minimum payment that you need to make each month will be clearly shown at the top of your monthly Statement. This is calculated at 5% of the outstanding balance or AED 100 whichever is the greater. This amount must be paid by the due date shown on the Statement.
What is the annual fee for the Najm Credit Card?
The annual fee for the Najm Gold Credit Card is AED 400 and Najm Silver/Classic Credit Card is AED 200. Please find more details in our Service and Price Guide.
How can I make payments?
There are various payment options for your Najm Credit Card. Please find the details in our payment options page. There will be a charge of 3% on the cash withdrawn or AED 75 whichever is higher. Also, there will be interest charged on the cash withdrawn. For updated interest rates, please refer to the Service and Price guide.
- wire transfer money orders,
- non-financial institutions – foreign currency, money orders & travelers cheques
- Betting including – lottery tickets, casino gaming chips, off-track betting & wagers at race tracks
These are transactions involving items that are directly convertible to cash. Quasi-cash transactions include the below kind of merchants:
- wire transfer money orders,
- non-financial institutions – foreign currency, money orders & travelers cheques
- Betting including – lottery tickets, casino gaming chips, off-track betting & wagers at race tracks
Cash advance fee and Finance charges will be levied on such purchases as per the price & service guide
For updated interest rates, please refer to the Service and Price guide.
How many days do I have to make a payment from the time my statement is produced?
Payment can be made any time from the Statement date but at least the minimum payment amount must be received within 20 days from the Statement Date. If you do not make a payment by the due date you will be charged a late payment fee of AED 179 and interest will be charged on the outstanding balance.
What should I do if my Najm Credit Card is lost or stolen?
Please report the incident to our call centre immediately 800 NAJM (6256). A replacement Najm Credit Card will be sent to you, usually within 3-4 working days. Replacement Charges – AED 50 per card.
Can I use the Najm Credit Card to withdraw cash?
Yes, you can withdraw cash from ATMs worldwide that have the Cirrus logo. You can withdraw up to 50% of your Credit Limit. Subject to a withdrawal fee of AED 75 or 3% of the amount of any cash withdrawal, whichever is the greater on every cash withdrawal.
How do I know my current Card account balance?
You can call us on 800 NAJM (6256) to check your balance and/or to check any other Credit Card related inquiries, alternatively, you can log on to www.najmcards.net for online banking services. Najm Points give you real rewards that are simple to redeem.
Carrefour Hypermarkets: AED 1 = up to 4% Cash back
Everywhere else: AED 1 = up to 2% Cash back The amount of Najm Points that you have earned and accumulated from spend on the Najm Credit Card will appear at the end of your monthly Statement of Account, following all other transactions.
How can I redeem my Najm Points?
Every time you reach 10,000 points, a Carrefour Voucher will be sent to you along with your statement. This voucher will be valid for 90 days from the date of the statement. The Points section on the statement will also reflect the amount paid out as Najm Points.
Do I accumulate Points on all my transactions?
Both regular and promotional cash back only applies to Retail Purchases. Any transaction by the way of Cash Advances, Balance Transfers, Loan on Phone, Purchase of Foreign Currency ,Foreign Exchange ATM, Purchase of Bonds or any money market or savings instruments, payment to any loan or Credit card, and charges like Interest, Late Payment Fees, Over Limit Fees will not be eligible for Cashback .
Can I give a voucher to someone as a gift?
No, this is a personal voucher which can be redeemed either by you or your supplementary(s) only.
Can I exchange my voucher for Cash?
No, the voucher can not be exchanged for cash.
What is the 0% for 6 months Easy Payment Plan & how can I avail this?
0% Easy Payment Plan (EPP) is a new payment feature on the Najm Credit Card valid at select merchant outlets. Cardmembers will now be able to pay for big-ticket items purchases through a 0% easy installment plan for up to 12 months. If you are a Najm Cardmember, you will be able to avail this facility. To apply now, click here.
What is the 0% for 6 months Easy Payment Plan with Carrefour & how can I avail this?
0% for 6 months EPP is a new payment feature on the Najm Credit Card exclusively with Carrefour and only on electronic items through which Cardmembers will now be able to pay for big-ticket electronic item purchases through a 0% easy installment plan for 6 months. If you are a Najm Cardmember, you will be able to avail this facility. To apply now, click here.
Am I required to make purchases at selected merchant outlets?
Yes, the 0% for 6 months EPP is available at select merchant outlets. Please click here to see the list of outlets & detailed EPP Offers. The transactions should be on Najm Credit Cards to enable you to take advantage of the 0% EPP facility.
What is a high value purchase & is there a minimum purchase amount to avail the EPP facility?
By high value purchase, we mean any purchase that is equal to AED 1,000 or more. This is the minimum amount of purchase that needs to be made with the Najm Credit Card at select merchants to avail the 0% EPP facility. Minimum purchase amount varies for every merchant. Click here, to see the list of outlets & detailed EPP Offers.
Do I have a choice for the installments?
Currently, the 0% EPP on your purchase transaction will be converted to pre-defined monthly installments as soon as you fill the EPP Form and send it to MAF Finance.
Do I have to fill any forms to avail EPP facility?
Yes, you need to sign the 0% EPP form available at the cashier to avail EPP facility.
Will I be paying more interest for EPP facility?
No. The EPP transaction will incur 0% interest for a determined period of up to 12 months. After this period, you will be charged the prevailing interest in the event there is a balance amount after the EPP term.
How do I enroll for the 0% EPP?
Just make purchases at our select merchants for the required purchase amount by using your Najm Credit Card and fill in the EPP form provided by the cashier. This transaction will be deferred with 0% interest for the selected term. Your installments will reflect on your monthly statements. Minimum purchase amount varies for every merchant. Click here, to see the list of outlets & detailed EPP Offers.
Do I have to pay any administrative fees or are there any hidden costs?
There are no administrative fees & hidden cost to this EPP Program.
Can I choose to repay the pending installments all together in advance?
Yes, you can choose to repay the amount charged to the EPP program in advance. Nevertheless, you would need to pay the prevailing foreclosure fee.
How will I know that my purchase transaction has been transferred to 0% EPP Program?
There are two ways of confirming your transaction. You can either call our 24-hour Call Centre or see the same in you monthly bill.
Can I have multiple installments transaction on my Najm Credit Card?
Yes, you can have multiple numbers of transactions on 0% installments under the EPP Program provided that the transactions falls within the available credit limit on your Najm Credit Card.
Can I opt for the 0% EPP throughout the year at the Merchants?
No, the 0% EPP offer has a different validity date at each merchant enrolled for the EPP Program and you can avail the 0% EPP only during this period only.
Do I earn Najm points when I sign-up for the 0% EPP Program?
Yes, if you are a fee paying Cardmember you will earn Najm points on the principal portion of the installment.
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